Conflict Resolution

We experience conflict in all areas of our lives on an ongoing basis, within ourselves, with our partners, our children, our families and in our working environment.

Conflict is often seen as a negative experience instead of an opportunity to learn and grow and something that many seem to avoid at all costs. Conflict should not be seen as the enemy. It is a wonderful opportunity to learn and grow, not only about ourselves, but also about others and can benefit us as well as those we interact with on a daily basis.

Often we address the symptoms (instead of the root cause) of a situation by reacting and getting caught up in the emotions of the situation, instead of understanding what is really going on for both parties involved at that moment. This results in us getting caught in a repetitive cycle that will, over time, once again lead us to be faced with the same or similar issues. And so this becomes our pattern – a way of interacting with others our whole life that is not constructive.

When we focus on the heart of a problem and utilise tools to help us master our own wellness and wellbeing, we are able to achieve a healthier outcome that, over time, instils lasting change.

Imago Relationship Therapy, founded by Harville Hendrix (PhD), teaches us that we connect with a person as a result of an unconscious match between a mental image of our parents/caretakers, created in childhood (called Imago) and certain character traits of that person (our trigger points) shaping who we become, our thought patterns and our behavioural traits. This then contributes to how we manage relationships and conflict in our lives as our upbringing forms the foundation of our emotional development. This is where we learn how to communicate, manage conflict, express emotion and feelings and vulnerability.

Conflict should not be avoided, instead be curious about it. Be curious about what’s going on underneath the conflict – what can you learn from it, how you can grow from it, how can you become a better person from it and have a more positive effect on those around you.

Embracing conflict helps us to:

Understand the triggers that drive your thinking and behavioural patterns.
Understand how you co-create situations through your contribution to the relational space between you and others.
Develop powerful interpersonal communication skills
Experience personal learning and personal development.
Develop an awareness of our own emotional state
Acquire the ability to understand the emotions of others.
Have the ability to express emotions in a healthy manner
Acquire the ability to manage difficult conversations
Have a greater awareness of emotions within your relationships
The ability to control and change your emotional state.
Learn effective communication tools using dialogue and mirroring techniques
Motivating, influencing and leading others

Take charge of your personal growth and development and set yourself up or success today.

Contact Bianca on 011-465-2830 or Bianca@nyc.co.za for bookings or more information.

Experts include:


Paula Quinsee	Paula teaches the importance of healthy relationships using emotional intelligence and relationship awareness . This includes areas such as conflict and diversity management, courageous conversations and effective listening and communication.She is a certified Imago Educator and Professional Facilitator and NLP Life Coach.